Last updated: [05.12.2025]

Please carefully read the following terms and conditions (“Terms”), which govern your use of the website [Glance/Glanceclo.com], as well as the products and services we offer. By using the website, you (“User”, “You”) confirm that you agree to these Terms.

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1. General Terms

1.1. The Website provides a platform where users can purchase eyeglasses, eyeglass frames, accessories and other related products.
1.2. All information, photos and descriptions provided by us are general trading information.

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2. User Accounts

2.1. You may be required to create an account to use certain features.
2.2. The user is responsible for the security of their password.
2.3. We reserve the right to block or delete an account in case of violation of the rules.

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3. Orders and payments

3.1. By placing an order, you confirm that the specified data is correct.
3.2. Payment methods:[visa/mastercard]
3.3. Prices include all taxes.
3.4. The order becomes effective when you receive confirmation by email or SMS.

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4. Delivery and delivery terms

4.1. Delivery is carried out within [Georgia].
4.2. Delivery times depend on the courier service and are on average 1 day.
4.3. We are not responsible for delays caused by third parties.

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5. Returns and refunds

5.1. The customer can return the product within 3 calendar days, if the product is not damaged and unused.
5.2. Custom-made glasses (with prescriptions) may not be eligible for return.
5.3. Refunds will be made using the same method of payment within 5–10 business days.
5.4. Return shipping costs are the responsibility of the customer (except in the case of a defective product).

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6. Product Information

6.1. We make every effort to provide accurate and detailed information.
6.2. Product colors may vary slightly due to screen settings.
6.3. It is the responsibility of the customer to choose the appropriate size/model.

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7. Warranty

7.1. The product is not covered by a warranty

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8. Website Terms of Use

8.1. Misuse of the website or attempts at technical hacking are prohibited.
8.2. Utilitarian copying or distribution of website materials without permission is prohibited.

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9. Protection of personal data

9.1. User information is processed in accordance with the GDPR and local legislation.
9.2. Personal data is used only for order processing and communication.
9.3. For detailed policy, see “Privacy Policy”.

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10. Disclaimer

10.1. We are not responsible for any damage that may arise from the use of the website.
10.2. If medical recommendations are needed, the user should consult a specialist.
10.3. We are not responsible for incorrect eye diopters.

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11. Changes to the rules

11.1. We reserve the right to make changes at any time without prior notice.
11.2. The updated version will be published on this page and will enter into force immediately.

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12. Contact Information

If you have any questions, please contact us:

Email: info@glanceclo.com
Telephone: +995 593 292 791